Frequently Asked Questions (FAQ)

1. What products do you sell?
We specialize in travel storage bags, including packing cubes, toiletry bags, and accessories to help you organize your luggage and travel efficiently.

2. How do I place an order?
Simply browse our website, select the items you wish to purchase, and add them to your cart. When you're ready, proceed to checkout and follow the instructions to complete your order.

3. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping rates and delivery times vary depending on the destination.

4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.

5. Can I cancel my order?
Orders can only be canceled if they have not yet been processed or shipped. Please contact us as soon as possible if you wish to cancel your order.

6. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

7. Do you offer discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Be sure to sign up for our newsletter to receive updates on our latest deals.

8. How do I contact customer service?
You can contact us by emailing us at <a href="mailto:info@pckxgo.com">info@pckxgo.com</a> or calling us at +1 814-650-6323.

9. What is your return policy?
We offer a 30-day return policy on unused and unopened items. Please contact us to initiate a return.

10. How long will it take for my order to arrive?
Orders are processed within 1-3 business days, and delivery times depend on your location. Domestic orders typically arrive within 7 days, while international orders may take up to 15 days.

11. Are there any shipping fees?
We offer free shipping within the USA. For international orders, shipping fees vary depending on the destination.

12. How do I return an item?
To return an item, please contact us at info@pckxgo.com to initiate the process. We'll guide you through the steps.

13. Do you offer exchanges?
Yes, we offer exchanges for defective or incorrect items. Please contact us to arrange an exchange.

14. How do I know if an item is in stock?
Stock availability is displayed on each product page. If an item is out of stock, you can sign up to be notified when it becomes available again.

15. Can I change my shipping address after placing an order?
If you need to change the shipping address, please contact us immediately after placing your order, and we will try to accommodate the change before it ships.

16. How do I know which size travel storage bag to choose?
Each product page includes size details and recommendations for different types of luggage. If you have specific requirements, feel free to contact us for assistance.

17. Do you ship to P.O. Boxes?
We do ship to P.O. Boxes. However, please be aware that some carriers may have restrictions.

18. How do I apply a promo code?
At checkout, there will be a field to enter your promo code. The discount will be applied once you enter the code and click "Apply."

19. Are your products eco-friendly?
We strive to offer eco-friendly products. Many of our travel storage bags are made with sustainable materials to reduce environmental impact.

20. Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website.

Contact Information:

Email: info@pckxgo.com
Phone: +1 814-650-6323
Address: 5343 6th St, Zephyrhills, FL 33542